Seems to be a common problem.
Vw golf electric door lock problems.
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Here is a vid i made on fixing vw golf mk4 door locking mechanisms or rather replacing them.
Two other problems started at the same time.
The lock unlock buttons on the same door don t work either.
The door locks and buttons on the other 3 doors are all fine.
The door lock works in only one direction.
Locks work from the switch but not the remote.
The battery is likely dead and needs to be replaced but the remote s may also need to be reprogrammed to work.
Common on many german cars.
I also went through getting a dea.
Dawda the mechanic just a quick guide on this mk5 golf.
I would think that if the actuator in the door was bad that the buttons would still work and lock unlock the rest of the doors.
This issue also indicates a bad lock actuator.